When we arrived at Azalea Hotels and Residences in Baguio, one staff was assigned just for me – to guide me to my room, explain the amenities of the hotel, and making sure that I was okay.
I was impressed with my spacious Deluxe Room, but that’s another story because more than that, it was Azalea’s keen to details and immense value to customer experience that really caught my attention.
Customer experience, a concept that is preached to every industry, but in reality, only a few actually get it. And in my few days of spending some awesome time in Baguio and staying at Azalea, I can definitely say that Azalea is one of the few who gets it.
Every staff is attentive, nice and always wearing a smile. Their attention to the smallest detail is amazing with personalized services like those small notes and complimentary fruits. They are really going beyond expectations. It’s really about striking a balance between income and by giving what the customer deserves.
Azalea is located at Leonard Wood Loop, in the quieter part of the city, but near to some of the best spots and restaurants.
Spacious Rooms for you and your family
As I mentioned, my room was unbelievable. It was spacious and I was just alone with my two beds, a dining area with a kitchen. Beside one of the bigger bed is a sofa, perfect for that reading and relaxing times while sipping some coffee or tea.
Did I mention that I also have an awesome view from the balcony? Most of their Deluxe Rooms have this kind of balcony with an amazing view of Baguio.
Aside from Deluxe Rooms for solo or couples, Azalea has built a reputation for being the perfect getaway for groups and families in Baguio. They have an array of accommodation to fit the size and lifestyle of your family or group of friends. We were able to explore those rooms with the help of the warm Marketing team from Azalea.
They have these Apartment Suites perfect for families with companions. This can be either a one-bedroom, two-bedroom or three-bedroom apartment suite. If you’re traveling to Baguio with your Aunt, Uncle with your cousins, lolo, and lola, you don’t need to book for multiple rooms, at Azalea, just choose the right Apartment Suite for you.
If you and your barkada plan to have a getaway in the city of pines, check out Azalea’s Loft rooms which are perfect for group of friends. When it comes to food, Kuya J Restaurant is Azalea’s in-house restaurant that offers delectable Filipino dishes. If you feel like drinking, they have the 8 Degrees Lounge Bar.
For Meetings and Conferences
After checking the various accommodation offerings of Azalea, the team guided us to visit their amenities. The first stop is their Function rooms.
They have the Azalea Tent, the big function room perfect for big corporate functions, seminars, birthday celebrations, and weddings. I think one good occasion for this venue is the wedding. With its space and customizable design, this is perfect to share those special moments, especially if the bride is wearing a stunning gown from styleaisle. This is a truly magical moment.
When we checked it out, we even saw the employees, practicing their dance moves for an upcoming event. It was huge complete with the necessary equipment for any events.
We also visited Azalea’s Board Rooms. These are for important meetings and breakout sessions. They have two rooms – Martinez Hall 1 which is a larger one, and the more intimate Martinez Hall 2.
Azalea’s Holiday Plan
It turned out that my review of Azalea’s top-notch customer service isn’t over yet. Because after touring the hotel’s facilities, Mr. Marcell King, Group Marketing Communications Manager, shared with us a very special treat for the valued guests of Azalea. It’s the Holiday Plan! A signature vacation program of Azalea to meet every family’s hotel needs.
By booking directly with Azalea, guests will receive the below perks.
Child, Tweeners, and Teenager-Friendly Rates
It is just normal in the hospitality industry to charge the full rate for tweeners (12-14) and teenagers (15-17). But with Azalea’s holiday plan, Tweeners can just stay with their parents, or older siblings free of charge. While if you have an additional companion who is a teenager, he will just be charged half the price of the Extra Person Rate.
Huge Savings for Big- Group Travelers
With Azalea’s One, Two, and Three-Bedroom Apartment Suites, guests can save on spending just for one huge and comfortable suite, instead of booking for multiple rooms. With a functional kitchen and dining space, guests can just cook their preferred meals instead of going out to a restaurant.
Enjoy some Holiday Boosters!
Azalea is clearly going the extra mile! Guests can avail of these boosters to give them the best stay – early check-in, late check-out, free extra person, extra bed, or a free room upgrade. (subject to availability)
Goodies by your Doorstep
With Azalea’s Goodies By Your Doorstep Service, you don’t need to worry about your pasalubong shopping, they will handle it for you.
More Exclusive Benefits
Just book directly by calling or messaging the Azalea team and they will do their best to find you the best accommodation and deals possible. Remember, they are so good at meeting and even exceeding your expectations.
To get the best value for your money, experience the Holiday Plan by booking directly at Azalea. You can call them at (632) 484-0080, (632) 484-0081, 09178611641, or 09199944140. Email them at firstname.lastname@example.org. You can book directly through their website,azaleabaguio.com.